FAQ's

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Select a question from the list below to gain help and advice:

...
> Can I test SiteBuilder before I buy?
> Do I need any technical know-how to manage my site?
> Can I customise the design of my website using SiteBuilder?
> Are there any hidden costs?
> Are there any legal issues I need to be aware of when setting up a website?
> We need to update content on a daily basis - can we?
> I've already got a website, can I transfer to SiteBuilder and keep the same web address?
...


Q:
Can I test SiteBuilder before I buy?

Yes! Once you have initially created your site you have a thirty day period during which you can set up your site and play around with content until you are completely happy with it. You will not be asked to pay unless you choose to publish your site and it goes live. This also gives you the opportunity to check out the features available and to choose a look and colour scheme that best suits your company image.

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Q: Do I need any technical know-how to manage my site?

Site Builder is designed to allow you to make any changes and updates simply and quickly. The Content Management System, although powerful, is easy to use and no specialist IT knowledge is necessary. Using a series of templates, content can be edited, added or deleted from each section in minutes.

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Q: Can I customise the design of my website using SiteBuilder?

SiteBuilder allows you to customise the site so it reflects your branding and tastes. You can decide on what colour schemes to use and add your own logo and branding graphics. You also have full control over how you decide to layout the content of each page include text formatting, positioning of images, contact information and so on.

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Q: Are there any hidden costs?

SiteBuilder provides you with everything you're likely to need to create, manage and update your website for an all inclusive cost of £29.95 per month + vat . This includes 50MB of hosting space (enough for hundreds of average size webpages) and 500MB of data transfer / month (enough to cope around 5000-10000 individual page access, based on an average size webpage). In the event that your website is so large or so busy that this is not enough, then SiteBuilder will let you upgrade for a small additional monthly charge.

SiteBuilder also provides you with a free unique web-address, which you specify when creating your site. If you want to use a domain you have already registered, or wish to purchase a new domain, then there may be an additional cost. This is described in more detail in the SiteBuilder Domains section.

However, if any additional charges are required then we will always gain your authorisation before taking payment.

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Q:
Are there any legal issues I need to be aware of when setting up a website?

Yes - and it may surprise you to learn that many websites are not aware of these and are leaving themselves open to potential legal action in the future! To help you through this SiteBuilder includes a free legal pack, compiled by one of the UK's top e-commerce law firms, which provides plain English legal advice and specimen 'terms of use', and 'privacy policy' documents that you can tailor to include on your site.

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Q:
We need to update content on a daily basis - can we?

SiteBuilder was created with speed and ease of use in mind. Content can be changed immediately with little effort as many times as you wish. The user-friendly content editing tools put you in complete control and updating your site costs you no extra no matter how many times you do it.

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Q: I've already got a website, can I transfer to SiteBuilder and keep the same web address?

Transferring to SiteBuilder is easy, has many benefits, and in the vast majority of cases you will be able to keep your existing web address. Contact us for more information.

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